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If we ask "can AI do that?" we're asking the wrong question. A better question is: "Is this an appropriate use of automation?"

Here the answer was obviously no, and that was clear ahead of time:

https://www.vice.com/en/article/qjvk97/eating-disorder-helpline-disables-chatbot-for-harmful-responses-after-firing-human-staff

Also and importantly:
https://mastodon.social/@schock/110463428866824922